Terms of Use

1. Acceptance of Terms

By accessing and using Rack ("the Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Rack provides a rental appraisal report generation platform that aggregates property data from various sources to help real estate professionals make informed decisions. Our Service includes property management tools, market data analysis, and automated report generation.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Copy, modify, or distribute our content without permission
• Use automated systems to access the Service without our consent

5. Data and Reports

The data and reports provided through our Service are for informational purposes only. While we strive for accuracy, we do not guarantee the completeness or accuracy of any information. Users should conduct their own due diligence before making any decisions based on our reports.

6. Intellectual Property

All content, features, and functionality of the Service are owned by Rack and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Payment Terms

Paid subscriptions are billed in advance on a monthly basis. You agree to pay all fees associated with your subscription plan. Refunds are provided at our discretion and in accordance with our refund policy.

8. Limitation of Liability

To the maximum extent permitted by law, Rack shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the past 12 months.

9. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. Upon termination, your right to use the Service will immediately cease.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about these Terms, please contact us at support@rack.com.au.